Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk professional, serving as the first point of contact for tenants, guests, and staff. In this stationary role, you will support access control, visitor check-in, badge processes, and front desk communication while helping to maintain a welcoming, professional environment. Bring customer-focused service to a team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location.
• Monitor front desk activity, greet incoming guests, verify access permissions, and direct visitors, vendors, and/or deliveries in accordance with property protocols.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate relevant information to property management and/or emergency contacts as needed.
• Support access control functions by reviewing credentials, maintaining visitor logs, issuing temporary passes, and documenting front desk-related activity according to site guidelines.
• Answer questions, provide directions, and assist with general lobby operations while helping to deter unauthorized access and supporting an orderly professional environment.

Minimum Requirements:

• A guard card/license is preferred.
• Customer service experience is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.