Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Concierge in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location as a Front Desk Professional, where you will welcome visitors, manage access activities, support badge processes, and provide outstanding customer service. In this highly visible role, you will help with security-related concerns through clear communication, professionalism, and attention to detail. If you value teamwork, integrity, and a caring culture, this opportunity offers a meaningful way to make an impact every day.

Position Type: Full Time

Pay Rate: $18.15 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, patients, staff, and vendors by carrying out site-specific policies, managing front desk activity, and supporting security-related procedures for the location.
• Monitor access to the lobby and reception areas by checking identification, verifying appointments and/or authorizations, and documenting visitor entry in accordance with site protocols.
• Respond to incidents, calls for assistance, and critical situations in a calm, problem-solving manner, escalating concerns to appropriate personnel when needed.
• Answer questions, give directions, and support a welcoming front desk presence while helping to address security-related concerns and unusual activity.
• Observe lobby and reception activity, maintain required logs and reports, and communicate clearly with staff and supervisors regarding incidents, visitors, and/or site needs.

Minimum Requirements:

• Be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.