Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Desk in Newton, MA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. At a premier commercial real estate location, you will serve as the front desk presence, greeting tenants and visitors, managing access, monitoring activity, and responding to security-related concerns with professionalism and care. This role offers the chance to deliver outstanding customer service, communicate clearly, and support a welcoming environment while reflecting Allied Universal’s values of teamwork, integrity, reliability, agility, and innovation.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, access control practices, and when appropriate, emergency response activities at a commercial real estate location.
• Monitor lobby and front desk activity, greet incoming guests, verify identification and/or visitor information, and assist with sign-in processes according to property policies.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate relevant details to property management and/or emergency personnel when appropriate.
• Answer questions, provide directions, receive deliveries, and support daily front desk operations while helping to deter unauthorized access through attentive observation and consistent application of security-related procedures.
• Document routine activities, visitor interactions, and incident details in required logs and reports, and report maintenance concerns and/or security-related issues to the appropriate contacts.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.