Allied Universal

Lobby Supervisor

Job Locations US-FL-Miami
Category (Portal Searching)
Security Supervisor
Workdays Available
Monday - Friday, Saturday - Sunday
Shifts Available
Afternoon, Evening, Morning, Overnight
Business Unit
AUS

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Now Hiring Security Site Supervisor to work in the Brickell Downtown Miami area! 

 

Allied Universal® is hiring a Lobby Supervisor. The Lobby Supervisor is responsible for the management/supervision of Lobby Receptionist personnel, providing security access control measures via lobbies, badging, and events for multiple sites for a high-profile customer.

 

Pay Rate: $23/per hour!

Location: Brickell Downtown Miami

Oernight Shift: 11pm - 7am

 

 Perks and Benefits:  

  • We offer attractive Pay Options!  DailyPay, WeeklyPay…  
  • Health insurance and 401k plans for full-time positions   
  • Flexible part-time and full-time schedules that fit with your personal life goals.  
  • Ongoing paid training programs and career growth opportunities  
  • Employee discounts through our rewards program to your favorite restaurants, entertainment venues and much more…  

 

*Must have (No Exceptions): 

  • Valid Florida Security License D License 
  • A valid driver’s license required. 
  • Must have a minimum of 2 years Supervisor Security Experience
  • High-rise experience (preferred)
  • Comfortable in a fast-paced environment
  • Fire panels, water leaks and elevator entrapments

 

Minimum Requirements:  

  • Be at least 21+ years of age.  
  • Required, ability to use computer or tablet.  
  • Required, comfortable working outdoors in all elements of the weather for the entire shift.
  • Supervise and coordinate the delivery of quality services to the client. Function as a liaison between customers, Account Manager, and lobby receptionists; supervise lobby staff, providing coaching, recognition, and discipline within approved empowerment range.
  • Supervise day-do-day operations at the site for Lobbies, Badge & ID, Visitor Centers, and Large Events
  • Enforce Allied Universal policies as outlined in the handbooks and executive memos.
  • Assist the Account Manager in identifying, meeting, and exceeding the needs of the customer.
  • Meet all contractual scheduled hours with a minimum of unbilled overtime.
  • Coordinate and/or conduct site-specific on-the-job training (OJT), client specific training, and annual refresher training for lobby personnel.
  • Manage uniforms, equipment, supplies, and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.
  • Communicate staffing needs to the Account Manager or to recruiters via Requisition Form, assisting in identifying and interviewing quality candidates.
  • Assure that lobby personnel receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
  • Assist with the communication of policies, company announcements, and job openings.
  • Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
  • Respond to client requests.
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Provide direction and instruction to subordinates regarding the performance of their duties.
  • Disciplinary action/commendation decisions pertaining to security personnel.
  • Make productivity and cost reduction recommendations to management.
  • Make recommendations for physical security surveys, job safety analysis and post orders.
  • Make recommendations concerning disciplinary actions pertaining to security personnel assigned.

QUALIFICATIONS:

  • Must possess a high school diploma or equivalent.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Must possess, or be able to obtain, a SECRET clearance with the Department of Defense
  • Minimum one (1) year of experience in security, law enforcement, or military service
  • Must possess one or more of the following:
    • Service in the active-duty military, military reserves, or National Guard
    • Service in Auxiliary Police or Police Cadets
    • Minimum of one year verifiable and successful supervisory experience in security-related industry
  • Be able to operate radio or telephone equipment and/or console monitors.
  • Demonstrated ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills
  • Critical thinking skills.
  • Active listening skills
  • Assess and evaluate situations effectively; identify critical issues quickly and accurately.
  • Compile, sort, and interpret data.
  • Research, investigate, compile information.
  • Mediate conflict with tact, diplomacy
  • Write informatively, clearly, and accurately.
  • Teamwork
  • Diligence.

PREFERRED QUALIFICATIONS:

  • Possession of one or more of the following:
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field.
    • Bachelor’s degree in law enforcement or criminal justice related studies
    • A minimum of 8 or more years of service in any military branch
    • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1577172

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