Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer in a fast-paced tech, media, and telecom location, you will welcome visitors, manage access, monitor activity at the front entrance, and provide exceptional customer service and communication. This role offers the opportunity to support a professional environment while delivering security-related presence with integrity, teamwork, and a people-first approach in a company that values agility, reliability, and innovation.

Position Type: Full Time

Pay Rate: $23.69 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by following site-specific procedures, visitor management protocols, and/or emergency response activities appropriate to the location.
• Monitor access to the lobby and reception area, verify visitor and contractor credentials, issue badges or visitor passes, and maintain front desk logs in accordance with site requirements.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with building contacts, employees, and/or first responders when needed.
• Support a professional lobby environment at a technology, media, or telecommunications location by answering questions, directing guests, and reporting unusual activity or security-related concerns to the appropriate personnel.
• Observe entrances, reception areas, and adjacent access points from a stationary post to help to deter unauthorized entry and support security-related policies and procedures.

Minimum Requirements:

• 1 or more years of security-related experience is required.
• A state, county, or city issued security-related license is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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