Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Highrise Access Control in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal as a Front Desk Officer in a hotel and resort location, where you will welcome guests, monitor access, support badge and visitor procedures, and respond to security-related concerns with professionalism. This role offers the chance to deliver outstanding customer service while reflecting our agile, reliable, and innovative approach, supported by teamwork, integrity, and a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $21.75 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk location.
• Monitor access to the property by greeting arrivals, verifying credentials when required, issuing visitor information, and documenting front desk activity in accordance with site protocols.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating to hotel leadership and/or emergency services when appropriate.
• Answer phones, provide directions, and support front desk communications while helping to deter unauthorized access and/or suspicious activity through attentive observation.
• Complete incident reports, visitor logs, and other required records, and communicate relevant updates to Allied Universal leadership and/or site contacts.

Minimum Requirements:

• Have 2 or more years of security-related experience.
• Access control and/or badge experience is preferred.
• A state, county, or city issued security license is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.