Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Operations Specialist in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech and communications location. In this role, you will monitor activity, coordinate responses to security-related concerns, document incidents, and communicate with on-site teams to help maintain smooth operations. Our agile, reliable, and innovative culture puts people first, and we deliver through teamwork while acting with integrity every day.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities.
• Monitor communication systems, receive and relay routine and priority calls, and dispatch appropriate personnel to incidents, service requests, and security-related concerns across the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting relevant details and communicating updates to supervisors, site contacts, and/or emergency services as needed.
• Maintain accurate activity logs, incident records, and dispatch reports, helping to support timely follow-up, situational awareness, and coordination among on-site teams.
• Conduct regular and random patrols around the business and perimeter as needed in support of dispatch operations, noting unusual activity, equipment issues, and/or access control concerns.

Minimum Requirements:

• Have 3+ years of combined law enforcement, military, or security-related experience, or possess a college degree.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience are preferred.
• CPR and First Aid certification are preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.