Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Office Building Access Control in Santa Ana, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a busy retail location as a Front Desk Officer, where you will greet visitors, manage access activity, and support security-related operations through clear communication and strong customer service. In this visible role, you will help create a welcoming experience while responding to site needs with professionalism. Guided by teamwork, integrity, and a people-first culture, you will make a meaningful impact every day.

Position Type: Full Time / Mix Shift 

Pay Rate: $20.75 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, tenants, and staff by carrying out site-specific procedures and front desk responsibilities at the location.
• Monitor access to the location by greeting guests, verifying identification and/or credentials, and documenting visitor activity in accordance with site policies.
• Respond to incidents, concerns, and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when appropriate.
• Support security-related operations by observing lobby and entrance activity, reporting unusual behavior and/or conditions, and helping to deter unauthorized access.
• Answer phones, assist with directions and general inquiries, and complete required logs, reports, and other administrative duties related to the front desk post.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Proof of a high school diploma or GED is required by the client.
• Be at least 21 years of age.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.