Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Houston, TX, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. Join Allied Universal as a Dispatch Professional at a dynamic chemical and petrochemical location, where you will monitor activity, coordinate responses to security-related incidents, support routine patrol operations, and provide outstanding customer service and communication. In this fast-paced role, you will help maintain organized operations while reflecting Allied Universal’s agile, reliable, innovative, and people-first culture through teamwork and integrity.

Position Type: Full Time

Pay Rate: $20.88 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and contractors by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a chemical and petrochemical location.
• Monitor radio, telephone, alarm, and/or electronic communications systems, and dispatch appropriate personnel in response to incidents, service requests, and unusual activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, helping to coordinate communications between on-site personnel, supervisors, and/or emergency responders.
• Maintain accurate dispatch records, activity logs, incident details, and other required documentation in accordance with site procedures and Allied Universal standards.
• Support access control, camera monitoring, and other security-related operations, helping to deter unauthorized activity and support orderly site operations.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.