Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Console in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal as a Dispatch professional in an education location, where you will monitor communications, coordinate responses to security-related activity, and support daily operations with clear communication and strong attention to detail. In this role, you will help maintain a welcoming environment for students, staff, and visitors while working with a team that values being agile, reliable, innovative, and acting with integrity.

Position Type: Full Time

Pay Rate: $21.53 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to students, staff, visitors, and/or faculty by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and/or dispatch systems to receive calls for service and communicate security-related information to on-site personnel in a calm, professional manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, helping to coordinate communication between officers, school representatives, and/or emergency services when needed.
• Maintain accurate dispatch logs, incident details, activity reports, and other required documentation related to calls for service, notifications, and shift activity.
• Conduct regular and random patrols around buildings, campus grounds, and perimeter areas as needed, noting unusual activity and reporting concerns according to site procedures.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Meet the 40 WPM minimum requirement.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.