Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Console Operator in Raleigh, NC, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as a Dispatch professional supporting a government location, where you will coordinate communications, monitor activity, and help to address security-related concerns with professionalism and care. This driving post offers the chance to use technology, strong communication, and quick decision-making while delivering exceptional service. Bring your reliability, agility, teamwork, and integrity to a role that helps keep daily operations running smoothly.

Position Type: Full Time

Pay Rate: $21.29 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, employees, and/or agency personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for service and relay information to appropriate personnel in a calm, problem-solving manner.
• Dispatch officers, maintenance, and/or emergency responders based on incident priority, location needs, and current activity within the facility or surrounding grounds.
• Document incidents, calls for service, after-hours activity, and/or unusual events in logs, reports, and communication systems according to site procedures.
• Support access control and after-hours operations by verifying authorized entry requests, providing directions, and helping to coordinate responses to incidents and critical situations.

Minimum Requirements:

• A valid driver’s license is required in the state where the job is located.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.