Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Evenings Mon - Fri in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a leading financial institution location, you will monitor activity, coordinate communications, and support timely responses to security-related needs. This role blends technology, customer service, and teamwork while helping maintain a professional environment. At Allied Universal, you will bring integrity, reliability, and innovation to a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $21.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a financial services location.
• Monitor communication channels, receive and relay routine and urgent information, and coordinate the dispatch of security-related personnel to incidents, service requests, and/or critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting key details and sharing updates with site leadership and/or emergency responders as needed.
• Maintain accurate activity logs, incident reports, and dispatch records, helping to support timely follow-up, situational awareness, and/or continuity of operations.
• Conduct regular and random patrols around the business and perimeter while remaining available to support dispatch communications, alarm notifications, and other location-specific responsibilities.

Minimum Requirements:

• Proof of a high school diploma or GED is required by the client.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid are preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.