Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Post in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. At a dynamic tech location, Allied Universal front desk officers serve as the first point of contact, managing access, welcoming guests, monitoring entry activity, and supporting security-related operations with professionalism and care. This role offers the chance to deliver exceptional customer service, use technology throughout the shift, and make an impact through teamwork, integrity, and a people-first approach.

Position Type: Full Time

Pay Rate: $28.14 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities from the front desk location.
• Monitor lobby and reception activity, verify identification and/or visitor information, and help to deter unauthorized entry in accordance with site policies.
• Answer phones, greet guests, and assist with sign-in processes, visitor logs, badge distribution, and/or general front desk support in a professional manner.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate with site contacts as needed.
• Observe entry points, monitor cameras and/or alarm activity when assigned, and document security-related incidents, visitor activity, and daily operations accurately.

Minimum Requirements:

• A minimum of 1 year of security-related experience is required.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR and/or First Aid experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417