Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Concierge Specialist in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a dynamic commercial real estate location as a Front Desk Officer, where you will greet visitors, manage access control and badges, monitor activity from a stationary post, and support a professional, welcoming environment. This role offers the chance to deliver outstanding customer service, handle security-related responsibilities with integrity, and be part of a team that is agile, reliable, innovative, and people first.

Position Type: Full Time

Pay Rate: $25.13 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by following site-specific procedures, greeting visitors, and assisting with access-related questions for a commercial real estate location.
• Monitor lobby activity, verify visitor credentials and/or appointments, and support sign-in processes for guests, vendors, and contractors.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, including contacting site contacts and/or emergency services when appropriate.
• Answer phones, manage incoming inquiries, and maintain accurate logs, reports, and other required documentation related to front desk and security-related activity.
• Help to deter unauthorized access by observing entry points, communicating with building personnel, and reporting maintenance, access control, and other security-related concerns.

Minimum Requirements:

• Client requires proof of high school diploma or GED.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.