Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operations in Sioux Falls, SD, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech/media/telecom location. In this role, you will monitor assigned areas, coordinate security-related communications, document activity, and help support timely responses to incidents and alarms. You will remain a visible, dependable presence while delivering strong customer service. Guided by teamwork, integrity, and a people-first culture, this opportunity offers a reliable and innovative environment where your skills can make a real impact.

Position Type: Full Time

Pay Rate: $21.63 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities from a dispatch post.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, helping to coordinate communication with on-site personnel, first responders, and/or designated site contacts.
• Monitor cameras, alarm activity, radio traffic, and other dispatch systems to help identify unusual activity and support timely reporting of security-related concerns.
• Document incidents, visitor activity, dispatch communications, and daily events in required logs and reports, following site policies and Allied Universal standards.
• Support regular and random patrol operations by dispatching personnel as needed, tracking status updates, and helping to maintain awareness of activity around the location and perimeter.

Minimum Requirements:

• 1+ years of law enforcement experience or 2+ years of security supervisor/manager experience or 3+ years of security-related experience are required.
• Customer service experience is preferred.
• X-Ray screening experience is preferred.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.