Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard Dispatch Officer in Eden Prairie, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional supporting a dynamic healthcare location, where you will monitor communications, coordinate responses, and help maintain smooth security-related operations. This role blends technology, teamwork, and customer service, offering the chance to stay engaged while making a meaningful impact. If you are agile, reliable, and innovative, with a people-first mindset and integrity at the core, this opportunity could be a great fit.

Position Type: Full Time

Pay Rate: $22.95 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Monitor phones, radios, alarms, and/or electronic systems to receive, prioritize, and relay routine and urgent information to appropriate personnel in a calm, problem-solving manner.
• Document incidents, service requests, and unusual activity, and communicate accurate updates to supervisors, site contacts, and/or responding personnel as needed.
• Coordinate dispatch activity by tracking officer assignments, requesting coverage, and relaying instructions to support timely responses to incidents and critical situations.
• Conduct regular and random patrols around the business and perimeter when assigned, with working environments and conditions that may vary by location.

Minimum Requirements:

• At least 2 years of security-related experience are required.
• Applicants must be 21+ years of age.
• Comfort using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Alarm panel experience is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.