Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Milpitas, CA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as a Dispatch Officer supporting a fast-paced logistics and distribution location. In this role, you will monitor activity, coordinate communications, document incidents, and help guide timely responses to security-related concerns. You will remain a visible and dependable point of contact while delivering strong customer service. Guided by a caring culture, teamwork, agility, reliability, innovation, and integrity, you will make a meaningful impact every day.

Position Type: Full Time

Pay Rate: $30.00 / Hour

Job Schedule:

• Responsible for viewing and monitoring the video surveillance television monitors for unauthorized and /or unsafe actions and monitoring the Access Control System computer for visible and audible alarms.
• Monitor, assess and respond to global threat intelligence feeds, news, and alters impacting employees, property and assets.
• Coordinate with Regional Managers, site security contacts, and onsite security personnel (global locations) to communicate and resolve safety issues, security incidents, and alarm activity.
• Dispatches security personnel as required in the event of security and fire life/safety alarms and must be able to prioritize alarm criticality and utilize available resources effectively.
• Dispatch security personnel to support site operations and Owner service calls.
• Help coordinate emergency services for traveling employees in the event of a medical incident or regional conflict.
• Monitors compliance with access control policies.
• Completes Incident Reports, Daily Security Reports into D3.
•  Completes job related forms and / or logs and incident reports as required.
• Responsible for security systems monitoring, security services calls and emergency response dispatches.
• Interact with a variety of people including clients, visitors, public safety officials, employees and the public.
• Enforcing Owner policies and procedures.
• Badge Compliance.
• Property Movement Compliance.
• Collaborate with internal teams, visitors and public safety officials to resolve issues and maintain security standards.
• Observe and report on all unusual activity.
• Report all building utility/ service issues as observed and instructed on facilities.

• Notify, assist and direct emergency personnel as necessary.
• Security access of authorized personnel into building including visitors and their employee sponsors, client employees and / or Suppliers.
• Dispatch patrol to allow access to authorized personnel for secured areas.
• Dispatch patrol to check and/ or secure access areas into and onto Owner's premises, as well as highly sensitive locations within the buildings.

• Monitor the movements and locations of all account security personnel to expedite service requests, emergency responses and to ensure employee safety.
• Operate telephone and radio equipment.
• Responsible for the proper operation and monitoring of all life safety, gas storage, access control and loss prevention systems and related sub-systems.
• Respond to system alarms and notify the appropriate response resources as directed by procedure.
• Responsible for the proper operation and monitoring of all security telephone, paging, radio and intercom communication systems.
• Responsible for the movement and actions of on duty officers.
• Responsible for ensuring officers are not spending too much time in the control center or security office.
• Responsible for ensuring assigned officers are conducting effective patrols of building and the campuses.
• Perform other duties as assigned.

• At least 21 years of age.
• Possess a high school diploma or GED.
• Valid & Clean DMV record.
• Be able to read, write & clearly speak English to include effectively communicating with all levels of management.
• Computer experience including typing skills needed (proficiency with Microsoft Office programs).
• Experience with operation of CCTV systems, Access Control System, two-way radio communication.
• Ability to multitask.
• Professional demeanor with excellent service skills.
• Successful candidates will demonstrate adaptability in a fast-paced environment, collaborate effectively with global stakeholders, and maintain a proactive approach to risk mitigation and incident response.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417