Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Ambassador in Orlando, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location where you will serve as the first point of contact at the front desk, helping manage access, greet visitors, support security-related procedures, and provide outstanding customer service and communication. In this visible role, you will represent a team that is agile, reliable, and innovative, with a caring culture that puts people first and values teamwork and integrity every day.

Position Type: Full Time

Pay Rate: $18.87 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by following site-specific policies, verifying visitor access, and supporting security-related procedures for a financial services location.
• Monitor lobby activity, greet employees and guests, manage sign-in processes, and help to deter unauthorized access through attentive access control practices.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, including contacting appropriate personnel and/or emergency services when appropriate.
• Answer phones, direct visitors, maintain accurate front desk logs and incident documentation, and communicate important information to site leadership and/or Allied Universal management.
• Support emergency response activities and follow post orders while maintaining a professional presence at the reception area throughout the shift.

Minimum Requirements:

• A current guard card or license is preferred.
• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.