Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Coordinator in Eden Prairie, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate security-related communications, and support timely responses to alarms, access control, and badge-related needs. In this dynamic role, you will help maintain a welcoming environment through strong customer service, teamwork, and clear communication, while reflecting our agile, reliable, innovative approach and acting with integrity in a people-first culture.

Position Type: Full Time

Pay Rate: $22.95 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, patients, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Monitor communication channels, receive calls for service, and dispatch security-related personnel to routine incidents, priority situations, and/or requests for assistance in a calm, problem-solving manner.
• Document incidents, service requests, and response activity in dispatch systems and/or logs, helping to support accurate reporting and timely follow-up.
• Coordinate with on-site personnel, supervisors, and/or local first responders during incidents, medical situations, and other critical events, sharing updates and information as needed.
• Support regular and random patrol activity by tracking officer status, relaying post assignments, and communicating changes in coverage around the business and perimeter.

Minimum Requirements:

• A minimum of 2 or more years of security-related experience is required.
• Applicants must be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience are preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.