Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Console in West Chester, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate responses to security-related concerns, and support smooth communication across the site. This role offers the chance to provide outstanding customer service while working with a team that is agile, reliable, and innovative. If you value a caring culture, teamwork, and integrity, this is an exciting opportunity to make an impact.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to staff, visitors, and vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities within a healthcare location.
• Monitor radios, phones, alarms, and other communication systems to receive calls for service, prioritize requests, and coordinate the appropriate security-related response.
• Document incidents, service requests, and unusual activity in dispatch logs and reporting systems, sharing timely updates with site personnel, supervisors, and/or emergency responders as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, helping to coordinate resources during medical, operational, and other security-related events.
• Conduct regular and random patrols around the business and perimeter as needed, while maintaining awareness of dispatch activity and supporting security-related operations across the location.

Minimum Requirements:

• Be at least 21 years of age.
• CPR certification is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• CPR and/or First Aid experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.