Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Desk in Ennis, TX, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location as a Front Desk Officer, where you will greet visitors, monitor access, manage visitor logs, and support a professional, welcoming environment. This stationary role blends customer service, communication, and attention to detail to help address security-related concerns. Guided by our agile, reliable, and innovative approach, you will work with integrity and teamwork in a people-first culture.

Position Type: Full Time

Pay Rate: $16.53 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, patients, staff, and vendors by carrying out site-specific policies, front desk procedures, and when appropriate, emergency response activities.
• Monitor lobby and reception area activity, greet arriving individuals, verify identification and/or appointments, and help to direct guests to the appropriate department or contact.
• Support access control functions by documenting visitor entry, issuing temporary credentials when required, and reporting unusual or unauthorized activity to site contacts and/or Allied Universal leadership.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, using clear communication and following site-specific healthcare location protocols.
• Answer phones and assist with front desk inquiries, maintain accurate logs and reports, and communicate important security-related information to staff and/or emergency responders as needed.

Minimum Requirements:

• A guard card or license is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.