Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk in Charleston, WV, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer at a leading financial institution location, you will welcome visitors, manage access and badges, monitor security-related activity, and provide outstanding customer service. In this stationary role, you will use communication, professionalism, and attention to detail to help support daily operations. At Allied Universal, our agile, reliable, and innovative team leads with integrity and a people-first culture.

Position Type: Full Time

Pay Rate: $16.56 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial institution.
• Monitor lobby and reception activity, verify visitor access in accordance with site policies, and assist with directing employees, guests, and/or vendors to the appropriate destination.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, escalating concerns through established communication channels when needed.
• Maintain a professional presence at the front desk, document routine activity and/or unusual events, and help to deter unauthorized access through attentive observation and policy-based access control practices.
• Support daily front desk operations by answering questions, coordinating with site contacts, and following established procedures for deliveries, visitor logs, and/or badge-related processes.

Minimum Requirements:

• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.