Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Communications Console in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a commercial real estate location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this dynamic role, you will help maintain a welcoming environment through strong customer service, clear communication, and teamwork. Bring your reliability, integrity, and adaptability to a caring, innovative company that puts people first.

Position Type: Full Time

Pay Rate: $23.98 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and property staff by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and other communication systems to receive calls for service, document details, and dispatch appropriate personnel in a calm, problem-solving manner.
• Respond to incidents, maintenance-related concerns, and critical situations by gathering information, prioritizing requests, and coordinating timely communication with onsite teams, building management, and/or first responders.
• Maintain accurate logs, incident reports, and activity records, helping to support daily operations and security-related awareness throughout the location.
• Observe site activity from the dispatch area and communicate unusual conditions, access concerns, and after-hours issues to appropriate personnel, helping to support established property procedures.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Ability to lift up to 20 lbs is preferred.
• CPR and/or First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.