Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services Post in Boston, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a professional front desk post in a healthcare location, where you will welcome visitors, manage access, support security-related procedures, and communicate clearly with staff and guests. This role is ideal for someone who values a caring culture, teamwork, and integrity while bringing a reliable, agile, and innovative approach to a highly visible customer service environment.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by carrying out site-specific procedures, screening and directing visitors, managing front desk activity, and supporting security-related protocols for a healthcare location.
• Monitor lobby and entrance activity, verify visitor and employee access, issue visitor credentials, and help to deter unauthorized entry through attentive presence and follow-through.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site leadership and/or emergency services when appropriate.
• Answer questions, assist with check-in processes, maintain accurate front desk logs and reports, and communicate clearly with staff, visitors, and Allied Universal management regarding security-related matters.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Provide proof of a high school diploma or GED as required by the client.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.