Lead with Purpose. Make an Impact. Build Something That Matters.
Step into a role where leadership meets real-world impact. As an Account Manager with Allied Universal® in Chicago, you won’t just manage operations—you’ll shape the safety, performance, and success of an entire security program.
This is more than a management role. It’s your chance to take ownership, lead a team that depends on you, and deliver results that clients see and feel every day. If you thrive in fast-paced environments, enjoy leading people, and want your work to truly matter—this is where you step up.
What You Need to Know
Location: Chicago, IL (60603)
Salary: $80,000 – $85,000 annually + Performance Based Year-End Bonus
Why Join Allied Universal?
- Career Growth: Opportunities to advance within a global leader in security services
- Impactful Work: Play a vital role in protecting people, property, and businesses
- Supportive Team: Work with caring professionals dedicated to safety and excellence
RESPONSIBILITIES:
- Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
- Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
- Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
- Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
- Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)
QUALIFICATIONS (MUST HAVE):
- High school diploma or equivalent
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
- Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
- Experience in leading, developing, and retaining a dynamic team while building positive client relationships
- Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
- Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
- Proficiency in web-based applications and computer systems, including Microsoft Office
- Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
- Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)
PREFERRED QUALIFICATIONS (NICE TO HAVE):
- College degree in Business Administration or a law enforcement-related field
- Law enforcement, military, and/or contract or proprietary security services, or facility management experience
- American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
- Previous payroll, billing, or scheduling experience
- Aptitude with security systems: CCTV, access control, and badge administration
- Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)
BENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.