Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Convention Center Patrol in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an unarmed Patrol Officer at a resort and hotel location, you will monitor and patrol guest areas and back-of-house spaces, complete routine rounds, and stay highly visible to help reduce security-related incidents. You will greet guests and staff with professionalism, communicate clearly, and document observations and/or concerns. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset while supporting an agile, reliable, and innovative service culture.

Position Type: Full Time

Pay Rate: $18.58 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, staff, and vendors by following site-specific procedures, access control practices, and security-related protocols at a hotel and resort location, and when appropriate, supporting emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, including guest disturbances, suspicious activity, medical calls, and/or property-related concerns, and communicate updates to site contacts.
• Conduct regular and random foot patrols of lobbies, hallways, parking areas, amenities, and the perimeter to help to deter unwanted activity and identify hazards and/or maintenance issues.
• Monitor assigned areas for policy compliance, support orderly guest traffic flow during peak check-in and event periods, and assist with lost and found and/or guest service requests as directed.
• Complete shift activity reports and incident documentation, and use radios, phones, and/or other systems to coordinate with site personnel and Allied Universal leadership.

Minimum Requirements:

• A guard card and/or security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.