Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Front Desk in Rochester, MN, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a hotel and resort front desk, where you will be a welcoming, visible presence supporting guests and staff. You will manage access control, monitor activity through cameras and/or systems, respond to security-related concerns, and document incidents with clear communication. Bring a customer-first mindset to a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.

Position Type: Flex

Pay Rate: $21.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a hotel and resort front desk.
• Monitor the lobby and front desk area, observe for unusual activity, and help to deter unauthorized access to guest areas by verifying credentials, room keys, and/or visitor purpose as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, including guest disturbances, lost and found matters, medical calls, and/or service disruptions, and notify the appropriate personnel.
• Operate front desk and site systems as assigned, including access control, radios, phones, CCTV monitoring, and incident reporting tools, and document activities in daily logs and reports.
• Coordinate with hotel management and local first responders as needed, assist with guest and staff communications during incidents, and support evacuation and shelter-in-place procedures when directed.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.