Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Reception in Richmond, VA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a healthcare location, you will be the first point of contact for patients, visitors, and staff, providing a welcoming presence while supporting security-related access control, badge and visitor check-in, and clear communication with clinical teams. You will document activity and respond to incidents with professionalism. At Allied Universal, our agile, reliable, innovative approach and caring culture come through teamwork and integrity every day.

Position Type: Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following site-specific policies, completing required security-related procedures, and/or supporting emergency response activities when appropriate.
• Greet and assist patients, visitors, and staff; manage check-in processes, issue visitor badges, and direct individuals to appropriate departments while maintaining a professional presence.
• Monitor lobby and reception areas using approved tools such as cameras, alarms, and/or access control systems; document observations and report concerns per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner; notify appropriate personnel, request assistance, and/or coordinate response actions as directed.
• Complete required reports, logs, and incident documentation; communicate key information to oncoming shifts and hospital leadership per site requirements.

Minimum Requirements:

• Customer service experience preferred.
• Comfortable using a computer or tablet preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.