Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Guest Registration Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a professional location, supporting access control, visitor check-in, badge management, and phone and/or radio communications. You will help document incidents, monitor cameras and alarms, and partner with onsite teams to help reduce security-related concerns. Bring your people-first mindset to a role built on integrity, teamwork, and reliable service.

Position Type: Full Time

Pay Rate: $19.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by following site-specific, security-related procedures and policies, and when appropriate, supporting emergency response activities.
• Staff the front desk, greet and screen visitors, and provide directions and/or assistance in accordance with site access requirements.
• Monitor access control systems, alarms, and/or CCTV as assigned, and report irregular activity per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to appropriate personnel as needed.
• Complete required logs, reports, and pass-down communications to support daily operations and help to deter policy violations.

Minimum Requirements:

• Have at least 1 year of security experience.
• Be at least 21 years of age.
• CPR and/or First Aid certification is preferred and may be completed post hire.
• Be comfortable using a computer and/or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.