Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Rochester, MN, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a On-Call Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a hotel and resort location, you will welcome guests, support the check-in area, and maintain a visible presence that helps promote a secure environment. You will monitor lobby activity, assist with access control, respond to guest concerns, and document security-related incidents with clear communication. Bring integrity, teamwork, and a people-first approach in a fast-paced hospitality setting.

Position Type: Flex

Pay Rate: $21.00 / Hour

Job Schedule:

Must be able to pick up additional hours when needed

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by carrying out security-related procedures and site-specific policies for a hotel and resort location.
• Monitor guest, visitor, and vendor access through the lobby area, verify identification and/or credentials as required, and assist with badge and key control processes.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications and/or emergency response activities per post orders.
• Observe and report unusual activity, potential policy violations, and/or maintenance concerns, and complete required logs and incident documentation.
• Support the front desk team with guest assistance, wayfinding, and communications, while helping to deter unauthorized entry and/or disruptive behavior.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.