Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Information Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer in a commercial real estate location, you will welcome tenants and visitors, manage access and visitor logs, monitor cameras and alarms, and respond to security-related concerns with calm, clear communication. You will be a visible, professional presence who helps maintain a positive lobby experience while supporting incident reporting and daily operations. At Allied Universal, you will work with a caring team that is agile, reliable, innovative, and guided by integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and contractors at the front desk of a commercial real estate location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor lobby activity and access points, greet and screen visitors, issue visitor credentials, and help to manage deliveries and vendor check-ins per site procedures.
• Answer phones, route calls, and maintain front desk logs and other required documentation to support security-related reporting and client requirements.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating with property management and/or Allied Universal supervision as needed.
• Observe and report suspicious activity, policy violations, and maintenance or environmental concerns to help to reduce risk and support a professional tenant and visitor experience.

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.