Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer in a commercial real estate location, you will greet visitors, manage access control and badging, monitor alarms and cameras, and document security-related activity with clear communication. You will be a visible, welcoming presence that helps to deter incidents while supporting tenants, guests, and onsite teams. At Allied Universal, you will work with integrity in a caring, people-first culture that values teamwork, agility, reliability, and innovation.

Position Type: Full Time

Pay Rate: $18.26 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
• Staff the front desk by greeting and directing visitors, answering phones, and maintaining a professional presence while monitoring the lobby and entry areas for unusual activity.
• Control access by verifying identification, issuing visitor credentials, managing sign-in and sign-out logs, and coordinating visitor and vendor entry with onsite contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting actions taken, and supporting arriving responders as directed by post orders.
• Complete required reports and logs, communicate activity and concerns to site leadership and/or Allied Universal management, and support security-related administrative tasks as assigned.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.