Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Reception Desk in West Hollywood, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer with Allied Universal at a commercial real estate location, you will be the first point of contact for tenants and visitors, supporting a welcoming lobby experience while managing access control, visitor check-in, and badge verification. You will monitor activity through cameras and building systems, document incidents, and communicate clearly with property staff. Bring integrity, teamwork, and a people-first approach every shift.

Position Type: Full Time

Pay Rate: $21.93 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, guests, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and access control requirements.
• Monitor lobby activity, CCTV, alarms, and building systems as assigned, reporting suspicious or unusual activity to site management and/or local authorities per post orders to help to deter unauthorized access.
• Receive, screen, and direct visitors; issue visitor badges and/or credentials as required; manage sign-in logs and maintain a professional presence in a commercial property setting.
• Respond to incidents and critical situations in a calm, problem-solving manner, including medical calls, disruptive behavior, and property-related concerns, and complete timely incident documentation.
• Coordinate with property management and building engineers during emergency response activities such as evacuations, fire alarms, and/or shelter-in-place procedures, and communicate status updates to appropriate contacts.

Minimum Requirements:

• A guard card/license is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.