Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Visitor Check-In in Whitestown, IN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a busy retail and mall location as an Access Control Officer, where you will help manage entry points, verify credentials, greet shoppers and staff, and support a welcoming environment through strong communication and customer service. You will conduct routine patrols of assigned areas, monitor activity, and document security-related incidents using computer and/or tablet tools. Our agile, reliable, innovative team puts people first and leads with integrity.

Position Type: Full Time

Pay Rate: $15.81 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and shoppers by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Control access at designated entrances and restricted areas by verifying identification, issuing visitor passes, maintaining visitor and delivery logs, and directing guests and vendors to approved check-in points.
• Monitor entry points and nearby activity for policy violations and suspicious behavior to help to deter theft and/or unauthorized entry, and communicate observations to site leadership and/or law enforcement as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation, documenting events, and completing required reports.
• Conduct regular and random patrols throughout the retail location, common areas, and perimeter, checking doors, corridors, and service areas, and reporting maintenance hazards and/or security-related concerns.

Minimum Requirements:

• CPR and First Aid certification is preferred.
• Being comfortable using a computer and/or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.