Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Gatehouse Access in Eden, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Access Control Officer at a busy retail and mall location, you will monitor entry points, confirm credentials, manage visitor check-in, and document security-related activity using a computer and/or tablet. You will stay visible, conduct routine rounds nearby, respond to questions with helpful customer service, and communicate clearly with site contacts. At Allied Universal, you will act with integrity while supporting a caring, agile, reliable, innovative team.

Position Type: Full Time

Pay Rate: $13.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, employees, and/or visitors by following Allied Universal procedures, site-specific policies, and emergency response activities as needed.
• Control access at entrances, loading areas, and/or employee-only locations by verifying identification, managing sign-in logs, and directing authorized visitors to the appropriate destination.
• Monitor doors, gates, and other access points for unauthorized entry and help to deter policy violations through presence and professional communication.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting actions taken and notifying site contacts and/or emergency services when appropriate.
• Complete detailed reports, visitor records, and shift activity logs, and communicate security-related information to oncoming personnel and site representatives.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.