Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Information Desk in Lakeland, FL, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a busy logistics and distribution location as a Front Desk Officer, where you will welcome associates and visitors, verify access, manage sign-in procedures, and monitor entry points and cameras for security-related concerns. You will communicate clearly, document activity, and escalate issues as needed while delivering customer service with integrity. Bring an agile, reliable mindset and collaborate with the team to support smooth daily operations.

Position Type: Part Time

Pay Rate: $14.90 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities as needed.
• Control access to the location by greeting visitors, confirming identification, issuing visitor credentials as directed, and logging entries and exits.
• Monitor CCTV and/or alarm panels, answer phones and radios, and route requests to the appropriate onsite contacts in a timely manner.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting observations and reporting information through required channels.
• Support logistics and distribution operations by coordinating with drivers, carriers, and onsite personnel for check-in, dock appointments, and directed delivery or pickup processes.

Minimum Requirements:

• Have 1+ years of security-related experience.
• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.