Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Mobile Response Patrol Driver in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer at a busy healthcare location, you will monitor and patrol assigned areas, complete routine rounds, and stay highly visible to help reduce security-related incidents. This is a driving post, using a vehicle to support patrol coverage and respond to calls. You will assist patients, visitors, and staff with calm communication and strong customer service while living Allied Universal values of agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Conduct regular and random patrols of corridors, parking areas, entrances, and the perimeter to help to identify unusual activity, hazards, and policy violations, and report findings per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation, documenting actions taken, and requesting additional resources when needed.
• Support access control at designated areas by monitoring entry points, verifying credentials when assigned, assisting with wayfinding, and helping to maintain orderly visitor flow.
• Complete shift reports and incident documentation, communicate key information to Allied Universal leadership and/or site contacts, and help to support a consistent security-related presence through professional interactions.

Minimum Requirements:

• Hospital vaccines are required.
• Proof of a high school diploma and/or GED is required.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.