Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Front Desk in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a busy retail location, you will greet guests, support store teams, and help maintain a professional, welcoming environment. You will monitor access, manage visitor and vendor sign-ins, answer questions, and document security-related incidents with clear communication. With Allied Universal, you will bring reliability, agility, and integrity to every interaction, working as a team to support people-first service.

Position Type: Flex

Pay Rate: $26.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, customers, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities from a front desk or reception location.
• Control access at the front desk by greeting visitors, verifying identification and/or authorization, issuing visitor passes, and directing guests to the proper location within the retail facility.
• Monitor security-related systems such as CCTV, alarms, and communication tools, and promptly report suspicious activity or policy violations to site leadership and/or Allied Universal supervision to help to deter incidents.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating disruptions, coordinating with store staff, and contacting law enforcement and/or emergency services when required by procedure.
• Complete reports and logs such as incident reports, shift activity reports, and visitor records; assist with handling lost property and customer concerns according to site-specific guidelines.

Minimum Requirements:

• Possess a guard card and/or security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.