Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Flex Officer Front Desk Agent in New York, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer at a residential location, you will welcome residents and guests, support access control and visitor check-in, monitor activity from the lobby area, and communicate concerns to the appropriate contacts. You will help create a professional first impression while supporting security-related procedures with courtesy and clear reporting. At Allied Universal, you will work with a team that is agile, reliable, innovative, and guided by integrity.

Position Type: Flex

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, visitors, and vendors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Manage front desk operations including greeting and directing guests, monitoring access points, and supporting visitor and/or vendor check-in and check-out processes per site guidelines.
• Monitor lobby and entrance activity using observation and available systems, and report unusual activity, maintenance concerns, and/or policy issues to site management per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site personnel and/or emergency services when appropriate.
• Complete required reports and logs, communicate shift updates, and support a professional residential environment through consistent policy enforcement and customer-focused service.

Minimum Requirements:

• Be at least 21 years of age.
• Be comfortable using a computer or tablet, preferred.
• Have a Guard Card and/or license, preferred.
• Have access control and/or badge experience, preferred.
• Have customer service experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.