Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Part-Time Reception in Holyoke, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a healthcare location, you will be the first point of contact, welcoming visitors, managing access control, verifying credentials, and supporting a calm, professional lobby experience. You will monitor the reception area, respond to calls for assistance, document security-related activity, and share clear updates with staff and guests. Join Allied Universal to bring integrity, teamwork, and a people-first approach to every shift.

Position Type: Part Time

Pay Rate: $21.26 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk of a healthcare location by following Allied Universal procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access to the facility by greeting visitors, issuing visitor credentials, managing sign-in logs, and directing patients, staff, vendors, and/or deliveries to the appropriate areas.
• Monitor entry points and front desk activity for unusual behavior or policy violations and help to deter unauthorized access by using security-related observation and reporting.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying site leadership and/or emergency services per post orders.
• Complete required documentation such as activity logs, incident reports, and pass-down notes, and communicate updates to oncoming personnel and Allied Universal management.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.