Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Control in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer in a residential community, you will welcome residents and guests, manage access and visitor check-ins, monitor cameras and alarms, and help to deter security-related incidents through a strong, visible presence. You will communicate clearly, document events, and support emergency response as needed. At Allied Universal, you will work with a caring team that is agile, reliable, and innovative, always acting with integrity.

Position Type: Full Time

Pay Rate: $17.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
• Control access to the residential location by verifying identification, authorizing entry, issuing visitor information, and maintaining visitor and/or contractor logs.
• Monitor alarms, cameras, intercoms, and other security-related systems from the front desk and report unusual activity to site leadership and/or local responders as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including providing clear directions to residents and coordinating with property management.
• Prepare complete written reports and shift activity logs, document incidents and service requests, and communicate handoffs to incoming personnel.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.