Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Access Desk Support in Whitestown, IN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Allied Universal Security Officer in a retail and mall location, you will support access control by greeting visitors, verifying entry credentials, and guiding guests and staff with professional customer service. You will conduct routine patrols, remain visible to help to deter security-related incidents, and document activity using computer and/or tablet tools as needed. Join a team that is agile, reliable, innovative, and people-first, delivering through teamwork with integrity.

Position Type: Full Time

Pay Rate: $15.81 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, employees, and/or vendors by following security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail location.
• Control access at designated entrances by verifying identification and/or authorization, directing visitor check-in, and issuing and/or collecting visitor credentials per site procedures.
• Monitor entry and exit activity and report unusual behavior, policy violations, and/or maintenance concerns to site management and Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation and coordinating with local responders as directed.
• Conduct regular and random patrols throughout the retail store and common areas, including the perimeter and parking areas as assigned; working environments and conditions may vary by location.

Minimum Requirements:

• Be comfortable using a computer or tablet, preferred.
• Have CPR and/or First Aid certification, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.