Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Desk in West Henrietta, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer with Allied Universal at a fast-paced tech, media, and telecom location, you will greet visitors, manage access credentials, answer calls, and monitor cameras and alarms to help support a welcoming atmosphere. You will document incidents, communicate clearly with staff and guests, and respond to security-related concerns with professionalism. Join a caring team that values agility, reliability, innovation, teamwork, and integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and vendors at the front desk by following Allied Universal post orders, site-specific policies, and security-related procedures for a tech, media, and telecom location.
• Control access by verifying identification, issuing visitor credentials, maintaining visitor logs, and directing guests to appropriate contacts while helping to deter unauthorized entry.
• Monitor cameras, access control systems, and front desk alarm panels, and report irregular activity according to site protocols.
• Respond to incidents, requests for assistance, and critical situations in a calm, problem-solving manner, including coordinating notifications and emergency response activities when appropriate.
• Complete required reports such as shift activity logs, incident reports, and customer service documentation, and communicate key updates during shift turnover.

Minimum Requirements:

• Possess a New York State Security Guard License.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.