Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Corporate Welcome Desk in McLean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer at a high-end retail location, you will be the welcoming first point of contact while supporting security-related operations. You will help manage access, greet and assist guests, communicate clearly with store teams, and report concerns with professionalism. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to a role where reliability and innovation are valued every day.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service while performing front desk duties, including greeting customers and staff, answering questions, and directing people to the appropriate area within the retail location.
• Carry out security-related procedures and site-specific policies at the front desk, including access control, key and/or badge accountability, and maintaining visitor and/or vendor logs.
• Monitor security-related systems from the desk such as cameras, alarms, and communications equipment, and report irregular activity according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events, notifying site management and/or emergency services when appropriate, and assisting with crowd and/or line management.
• Support retail loss prevention efforts by observing customer traffic patterns from the front desk, providing service-based presence to help to deter disruptive behavior, and escalating concerns to management per established procedures.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.