Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Guest Services Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. As a Front Desk Officer at a chemical and petrochemical location, you will welcome employees and visitors, verify credentials, manage access logs, and support security-related communications with site teams. You will stay visible at the entrance, help to deter unauthorized entry, respond to requests with professional customer service, and document incidents with clear reports. At Allied Universal, you will bring agility, reliability, innovation, integrity, and teamwork to every shift.

Position Type: Full Time

Pay Rate: $21.63 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities within a chemical and/or petrochemical location.
• Control access by verifying identification, issuing temporary visitor credentials when authorized, maintaining sign-in and sign-out logs, and directing visitors and contractors to appropriate contacts and check-in points.
• Monitor alarm panels, cameras, and other front desk systems as assigned, and report unusual activity, hazards, and/or equipment concerns to site contacts and Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events, completing required reports, and notifying appropriate personnel.
• Support security-related administrative duties such as answering phones, handling radio communications, managing key control processes as assigned, and maintaining a professional lobby and reception area presence to help to deter unauthorized access.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.