Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Customer Service - Reception in Downers Grove, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer in a healthcare location, you will be the welcoming first point of contact while supporting security-related operations at the entrance. You will help manage access, greet and direct visitors, verify identification, issue and/or monitor badges, and document activity using computer-based tools. With Allied Universal, you will bring an agile, reliable, and innovative mindset, deliver through teamwork, and lead with integrity in every interaction.

Position Type: Part Time

Pay Rate: $17.01 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following site-specific procedures, access control requirements, and/or emergency response activities for a healthcare location.
• Greet and process visitors, vendors, and contractors; verify identification, issue temporary credentials, and direct guests to appropriate departments while supporting a professional lobby presence.
• Monitor lobby activity, entrances, and security-related systems such as cameras and alarms, and report unusual activity to appropriate personnel to help to deter unwanted behavior.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting emergency services and/or site leadership as directed by post orders.
• Maintain accurate logs and reports, including visitor records, incident documentation, and shift pass-down information, and communicate updates to Allied Universal leadership and/or site contacts.

Minimum Requirements:

• Customer Service Experience is preferred.
• Access Control/Badge Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.