Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Medical Dispatch in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will be the hub for security-related communications, supporting officers and staff with professional service and clear updates. You will monitor activity, coordinate responses to calls and alarms, document incidents, and use computer-based tools to track posts and requests. At Allied Universal, you will bring agility, reliability, and integrity to a caring, team-focused environment that helps to deter security-related incidents.

Position Type: Full Time

Pay Rate: $20.55 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to staff, visitors, and/or patients by following Allied Universal procedures, site-specific policies, and security-related protocols, including directing calls and requests to the appropriate resources.
• Operate the dispatch center by monitoring radios, phones, alarms, and/or video systems, prioritizing incoming calls for service, and dispatching personnel to incidents and routine requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating communications with on-site teams and emergency responders as directed by post orders.
• Maintain accurate logs and incident documentation, including time-stamped dispatch records, notifications made, and actions taken, and relay pertinent information to supervisors and site leadership.
• Support a visible presence through coordination of regular and random patrol assignments around the facility and perimeter, helping to deter unwanted activity while working conditions may vary by location.

Minimum Requirements:

• Have 1+ years of security experience.
• Client requires proof of a high school diploma or GED.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• Ability to lift up to 20 lbs is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.