Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - High-Rise Lobby in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will be the first point of contact for tenants, guests, and vendors, helping create a welcoming, secure environment. You will manage access control, issue visitor credentials, monitor alarms and cameras, document security-related activity, and communicate clearly with property staff and emergency responders as needed. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to every interaction.

Position Type: Full Time

Pay Rate: $18.75 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and access control requirements.
• Monitor the lobby and entry points from a stationary post, checking identification, issuing visitor credentials, and maintaining sign-in and sign-out logs as required by location policy.
• Answer phones, route calls, provide directions, and coordinate with property management and/or building engineers for tenant requests and after-hours access needs.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including contacting on-site personnel and/or emergency responders when appropriate.
• Complete daily activity reports and other required documentation, communicate key information during shift transitions, and help to deter unauthorized access through consistent presence and observation.

Minimum Requirements:

• CPR Certification is preferred and may be completed post hire.
• Customer Service Experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.