Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Reception Desk in Rochester, NY, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a professional location, helping manage access, greet visitors, verify credentials, and support a smooth check in process. You will monitor activity through cameras and logs, handle calls and visitor questions with outstanding customer service, and communicate security-related concerns to the team. Join a caring culture built on agility, reliability, innovation, teamwork, and integrity.

Position Type: Flex

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, tenants, and visitors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the front desk post by greeting and screening visitors, issuing visitor credentials, managing sign-in logs, and coordinating access with authorized contacts.
• Answer phones, route calls and/or messages, and monitor incoming communications to support timely response to service requests and security-related concerns.
• Respond to incidents and critical situations in a calm, problem-solving manner, and promptly notify site leadership and/or emergency services as directed by post orders.
• Complete detailed daily activity reports, incident reports, and other required documentation, and report maintenance issues and/or unusual activity through approved channels.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.