Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Henrico, VA, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will be the first point of contact for visitors and employees at the location. Your role will involve greeting guests, assisting with access control, and providing exceptional customer service while helping to deter security-related incidents. Join our team-oriented environment where your contributions support a welcoming atmosphere, driven by our values of agility, reliability, and integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access control at the front desk, verifying identification and credentials of individuals entering the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Communicate and interact professionally with employees, visitors, and/or contractors while stationed at the front desk.
• Maintain accurate records of daily activities, visitor logs, and incident reports as required.
• Assist with emergency response activities when appropriate, coordinating with Allied Universal and site management as needed.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.